Silk Thread - Au Ver a Soie Silk Thread - 100% Silk Thread Shades of Brown - Skin Color Silk Floss - Shades of Gray Silk Thread - d'Alger

Payments

➳ I do charge sales tax for customers located in CA. This will be added to your order

Shipping from United States

✽SHIPPING SCHEDULE: MONDAY TO FRIDAY: I usually ship within 1-3 business days, however there are some items that will take more time such as: 20 SHEETS AND UP, COLOR CHART and LARGE ORDERS. (Please check the "Schedule to ship by date" on your Etsy Invoice ).

✽SHIP TO ADDRESS: (Domestic & International)
I ship all packages to the ship to address specified on your Etsy order.
Please, make sure to double check your SHIP TO address to avoid delays or lost packages! Packages that get lost due to an incorrect Ship To address will not be replace or refund. If a package returns back due to an incorrect Ship To address, I will be more than happy to re-ship the package to a different address, but the shipping charges need to be pay again.

✽SHIPPING CHARGES: The shipping price is base on weigh, volume & destination. You will pay a base shipping price for the first item and for every additional item there will be another small fee. However, this is only an estimation of the shipping you may need to pay. If for any reason, the actual shipping is less than what you paid, I will REFUND any shipping overages as I always do for all my customers.

✽ DOMESTIC SHIPPING✽

● First Class usually takes 2-5 business days to be deliver after your package has been shipped. (Your order will automatically ship via Priority Mail if it weighs 16oz. or more).

● Priority Class usually takes 1-3 business days to be deliver after your packages has been shipped.

● A tracking number is included with all orders. Is the buyer responsibility to be on top of the whereabouts of the package. Once an order has shipped, you will receive a tracking # via e-mail, packages usually take about 1- 5 business days to be deliver withing the USA if everything goes smoothly with the USPS.
If after 7 business days you have not receive your package, you need to contact me immediately!! If I don't hear from you during these 7 business days after I have shipped your order and sent you a tracking confirmation, refunds will not be granted for lost packages.

» Please note, that any USPS DELAYS are completely out of my hands. Once I drop off your package to the post office, is their responsibility to deliver the package in the time frame they promised and advertised. Applies to all Express, Priority or First Class! »

If any package gets DELAY/MISS PLACED/ MISS DELIVERED/LOST by the USPS, we will have to wait 2-3 weeks for me to take any further action, this only applies if you have contacted me withing the 7 business days after I shipped your order. If you can't wait this long for your package to be DELIVERED, FOUND or LOCATED, you will need to re-place the order.

● Shipping Charges are NON-REFUNDABLE

✽ INTERNATIONAL ORDERS:

● All International Orders are ship via USPS First Class International Mail but the time of arrival is not guaranteed. Depending on where are you located, packages can take anywhere from 2-5 weeks to arrive.

● When a package is shipped internationally, it may be subject to import taxes, customs duties, and/or fees imposed by the destination country. These fees are hard to predict and are the buyer responsibility. (Extra delays may occur if package gets held in customs)

● International tracking is not always available or reliable outside the USA. (If the tracking shows, that your package has left the country USA, there is nothing I or the USA POSTAL SERVICE can do to locate your package as the package not always get scanned by other postal services outside the USA.
If for any reason, your package gets Delay or Lost after it has left the USA, is your responsibility to contact your postal services or custom offices to find out more about your package.

● Refunds are not granted for lost packages.
● Shipping Charges are NON-REFUNDABLE
● Buyers are responsible for return shipping costs

❆ HOLIDAY SEASON ❆
Orders can take from 3 to 7 business days to ship!!! Please make sure to plan ahead! If for any reason, I am running behind schedule, I will make sure to contact you via Etsy, so please check your e-mails regularly.

EXPECT DELAYS!!!
First Class or Priority Class mail: due to the high volume of packages being ship, the Postal Office may delay your packages during Holiday Season. This is totally out of my hands, all I can guaranteed is to ship your package withing the time frame set for the Holidays 3 to 7 Business days.

>>>> USPS times are just estimates and not guarantees!<<<<<

Thank you for your understanding.

Additional

WOOL FELT: Effective 5/25/2018:
Please know that nothing is pre-cut. I will cut each piece of wool felt in the color or colors you request and therefore I DO NOT accept returns or ex-changes for any wool felt sheets, rolls or yardage. (You may ask for a small sample or 2 of a specific color/colors prior to your purchase).

100% Pure Wool Felt in 135 Yummy Colors!!!

You can contact me if you have any questions ♥

All 136 colors are made with 100% Pure Wool Fibers.
➳ 118 Colors 100% Merino Wool Felt
➳17 Colors 100% Wool Felt

Here are some of the many reasons why to craft with Crafty's pure wool felt (applies to all 136 colors):

It's pure wool felt - 100% Wool Felt
✿ It's Certified safe for babies and children
✿ It's rich with color and softness
✿ It's water repellent and fire retardant
✿ It cuts easy & clean, no edges to finish!
✿ It's environmentally friendly - biodegradable
✿ It's *OEKO-TEX certified to be free of harmful toxic chemicals
✿ It satisfies the *REACH and *EN71 regulations.

*OEKO-TEX for more information please visit https://www.oeko-tex.com/en/manufacturers/manufacturers.xhtml

*REACH (Registration, Evaluation, Authorization and restriction of Chemicals) standard and is dyed according to European and EN71 Regulations (Compliance with this standard is legally required for all toys sold in the EU).

IMPORTANT
» I try my best that the colors in the pictures represent the colors of the actual product as close as possible. However due to photography as well as monitor color settings a slight differences can occur.
» Slight color differences may occur between different dye lots. This is normal for many fabrics including wool felt and Cotton Jersey. Also, Felt Balls, Embroidery Thread & Floss, Cotton Ribbons. I recommend that you purchase sufficient quantity of each color to complete your project.